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FAQ's

FAQ's

  • What is GoTime Tuition?
    At GoTimeTuition, we understand that time is a precious commodity, and we value every moment of yours. With our innovative approach, we have woven together a seamless platform that effortlessly connects eager minds with passionate tutors, right when and where they need it most. Gone are the days of waiting for scheduled classes; at GoTimeTuition, learning is just a click away!
  • If I have any problems or queries with booking lessons, how can I contact GoTime Tuition?
    If there are any problems encountered with booking lessons, or you need assistance with how to book please email help.gotimetuition@gmail.com and we will get in contact with you as soon as possible.
  • Which payment methods do you accept?
    We accept all major credit cards, PayPal or you can make a wire transfer, the choice is yours :)
  • How do online lessons actually work?
    Online lessons are not that different from offline lessons at all; the tutor is ‘face-to-face’, just on a screen rather than sat next to the student. GoTime Tuition uses a video conferencing platform so that student and tutor can see and hear each other.
  • Do we need any equipment or to download anything?
    A strong, stable internet connection is required (wired connection is the most reliable) along with a computer or laptop equipped with a webcam and speakers. For the best audio quality we recommend students use a headset with microphone. You might need to download an app such as Microsoft Teams, but these also have website versions.
  • Is my child too young for online tutoring?
    We always take great care to ensure that the tutor we place is experienced with your child’s age group and we do have several online tutors that are very experienced with younger children.
  • What is a free trial?
    A free trial is a 30-minute session which allows the tutor to meet the student, before you make the commitment of booking the tutor. In this trial, the tutor will form a bond with the child, assess strengths and weaknesses and divise a personalised lesson plan.
  • How much does tuition with GoTime Tuition cost?
    All our lessons are an hour long and are priced between £15-£25 dependent on your child's age.
  • Can I cancel an upcoming tuition lesson after I have made a payment?
    Tutoring lessons can be cancelled and refunded any time up to 24 hours before the lesson is due to start. If the lesson is not cancelled within this time, and there is no exceptional circumstance, payment will be upheld.
  • What subjects can I tutor online?
    As an online tutor, you can offer assistance in a wide range of subjects. Here at GoTime Tuition, we offer opportunities to tutor Maths, English, Science, 11+ and French.
  • How much will I be paid?
    Tutor pay with GoTime is between £12-£15 per hour dependent on subjects and ages.
  • How can I become an online tutor?
    To apply for an online tuition position please visit our application page.
  • What subjects and year groups does GoTime Tuition cover?
    GoTime Tuition offers a range of subjects for children aged 3-16 years old. The current subjects offered are Maths, English, Science, 11+, French and Spanish. These subjects are offered at Primary, Secondary and GCSE levels.
  • How do you match students with suitable tutors?
    We give parents the chance to carefully choose from a handpicked group of skilled tutors, each specialised in particular subjects. Our process for selecting tutors is thorough, making sure that they not only know their subjects well but are also really committed to helping students learn and grow. After going through our rigorous selection process, we organise tutors neatly into subject categories. This makes it easy for parents to find the right tutor for their child's needs, whether it's math, science, language, or any other subject.
  • Do I have to provide progress reports or updates to parents and guardians?
    Yes, as a tutor, it's crucial to provide progress reports and updates to parents and guardians. Providing progress reports to parents is essential for several reasons: Transparency: It keeps parents informed about their child's academic progress and teaching methods. Accountability: Regular updates track student performance, encouraging accountability and parental involvement. Adjustments: Identifies challenges and allows for collaborative solutions and adjustments. Motivation: Positive feedback boosts student motivation and self-esteem. Partnership: Fosters a strong parent-teacher partnership for a supportive learning environment. Goal Setting: Enables setting clear academic goals for students, ensuring alignment among all parties.
  • What technology or online platforms do you use for virtual tutoring?
    We accomodate lessons on GoogleMeet. Google Meet is a versatile and user-friendly video conferencing platform that offers a wide range of features designed to facilitate productive and secure online meetings and collaborations.
  • What is the process for becoming a tutor with your agency?
    You can find the full application procedure under "tutors" and "why become an online tutor". The process is: 1) Apply via the application form on our website. 2) Your application will be reviewed and you will be offered an interview, in which you will teach us a specific subject. 3) If you are successful, you will be onboarded and trained.
  • How do you handle scheduling and coordination between tutors and students?
    Establish clear communication channels. Collect availability and preferences. Use calendar integration tools. Implement online scheduling systems. Set and communicate clear policies. Send automated reminders. Provide emergency contacts.
  • How does bookings with parents get communicated to tutors?
    You will receive an email confirming you have had a booking on our website. The email will consist of the name, contact details and time of the booking.
  • What is the process for tutors to address concerns or questions they may have?
    1. Identify the Concern or Question: Tutors should first clearly identify the specific concern or question they have. It's important to articulate the issue as clearly as possible to facilitate effective resolution. 2. Contact a Point of Contact: Tutors should reach out to a designated point of contact within GoTime Tuition. This will be a manager and the contact details will be known to the tutor. 3.Provide Relevant Information: Tutors should offer all relevant information regarding the concern or question. This may include details about the student, the subject or topic in question, and any context that helps clarify the issue.
  • What are GoTime Tuitions expectations regarding tutor availability and reliability?
    GoTime Tuitions places a strong emphasis on tutor availability and reliability to ensure a positive learning experience for students and effective operations. Our expectations regarding tutor availability and reliability include: Consistent Availability: Tutors are expected to maintain consistent and reliable availability for scheduled tutoring sessions. This involves adhering to agreed-upon schedules and being punctual for sessions. Advance Notice for Absences: In the event that a tutor cannot fulfill a scheduled session, we expect them to provide advance notice to both the student and GoTime Tuitions. Timely communication is essential to minimize disruptions. Effective Communication: Tutors are expected to maintain open and effective communication with both students and our organization. This includes promptly responding to messages, inquiries, and requests from students and our support team. Adherence to Policies: Tutors should adhere to our scheduling policies, cancellation policies, and any other relevant guidelines established by GoTime Tuitions. This helps ensure consistency and fairness for all parties involved. Flexibility: While maintaining reliability, tutors should also demonstrate flexibility when necessary to accommodate students' needs or address scheduling conflicts. Collaborative scheduling adjustments are encouraged. Professionalism: We expect tutors to conduct themselves in a professional manner during tutoring sessions, demonstrating respect, patience, and a commitment to the student's learning. Preparation: Tutors should adequately prepare for each tutoring session, having a clear understanding of the student's needs and the subject matter to be covered. Feedback and Improvement: Tutors are encouraged to provide feedback on the tutoring process and any concerns or suggestions for improvement. Likewise, GoTime Tuitions values feedback from tutors to enhance our services. Confidentiality: Tutors are expected to maintain the confidentiality of student information and any sensitive data shared during tutoring sessions. Continuous Professional Development: We encourage tutors to engage in continuous professional development to enhance their teaching skills and subject knowledge. Commitment to Student Success: Above all, GoTime Tuitions expects tutors to be dedicated to fostering student success and helping students achieve their academic goals. These expectations ensure that GoTime Tuitions provides a reliable and high-quality tutoring service to our students while maintaining a positive and professional relationship with our tutors.
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