Question 1

What is GoTime Tuition?

Accepted Answer

At GoTimeTuition, we understand that time is a precious commodity, and we value every moment of yours. With our innovative approach, we have woven together a seamless platform that effortlessly connects eager minds with passionate tutors, right when and where they need it most. Gone are the days of waiting for scheduled classes; at GoTimeTuition, learning is just a click away!

Question 2

If I have any problems or queries with booking lessons, how can I contact GoTime Tuition?

Accepted Answer

If there are any problems encountered with booking lessons, or you need assistance with how to book please email help.gotimetuition@gmail.com (mailto:help.gotimetuition@gmail.com)and we will get in contact with you as soon as possible.

Question 3

Which payment methods do you accept?

Accepted Answer

We accept all major credit cards, PayPal or you can make a wire transfer, the choice is yours :)

Question 4

How do online lessons actually work?

Accepted Answer

Online lessons are not that different from offline lessons at all; the tutor is ‘face-to-face’, just on a screen rather than sat next to the student. GoTime Tuition uses a video conferencing platform  so that student and tutor can see and hear each other.

Question 5

Do we need any equipment or to download anything?

Accepted Answer

A strong, stable internet connection is required (wired connection is the most reliable) along with a computer or laptop equipped with a webcam and speakers. For the best audio quality we recommend students use a headset with microphone. You might need to download an app such as Microsoft Teams, but these also have website versions.

Question 6

Is my child too young for online tutoring?

Accepted Answer

We always take great care to ensure that the tutor we place is experienced with your child’s age group and we do have several online tutors that are very experienced with younger children.

Question 7

What is a free trial?

Accepted Answer

A free trial is a 30-minute session which allows the tutor to meet the student, before you make the commitment of booking the tutor.  In this trial, the tutor will form a bond with the child, assess strengths and weaknesses and divise a personalised lesson plan.

Question 8

How much does tuition with GoTime Tuition cost?

Accepted Answer

All our lessons are an hour long and are priced between £15-£25 dependent on your child's age.

Question 9

Can I cancel an upcoming tuition lesson after I have made a payment?

Accepted Answer

Tutoring lessons can be cancelled and refunded any time up to 24 hours before the lesson is due to start. If the lesson is not cancelled within this time, and there is no exceptional circumstance, payment will be upheld.

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